Terms & Conditions of Sales

Fifi Bridal Ltd Terms of Business - Bridal Attire

All bridal attire requires a 50% deposit at the time of ordering and is to be paid for in full within 6 months.

If your event falls within the 6-month period your goods must be paid in full prior to alterations or

collection

Once ordered, the dress cannot be cancelled or exchanged.

You will be notified when your dress arrives in store.

Alterations may be available (depending on our current workload) at an additional cost.

If we are unable to offer you this service, we can supply you with a list of local seamstresses.

We will order your chosen dress from the individual designer’s size chart which is closest to your

measurements, taken at the time of ordering and documented on this form. Your dress has to fit the

biggest part of your body, so alterations may be needed for a perfect fit.

Fifi Bridal Ltd will not be held responsible for any changes to your body size/shape between your

order date & the delivery of your dress.

When an order is placed with any of our designers we are given a delivery guidance date, this date may be

subject to change at the designer’s discretion and as such Fifi Bridal Ltd cannot be held responsible for any

variation in the delivery date.

Dresses are ordered into store specifically to your requirements, style, colour and size.

Deposits and payments made are non-refundable and non-transferable as dresses cannot be returned to

our suppliers.

Please check your dress carefully as once it leaves our store we cannot be held responsible for any off site

alterations, damage or imperfections

All sale/sample dresses are sold as seen and are non-refundable, non-transferable and are non-

returnable.

Due to the nature of our business we do NOT offer refunds under any circumstances

The balance must be paid even if your event is cancelled.

If you fail to collect your goods by your event date we will assume they are no longer wanted and will be

returned to the shop floor.

Fifi Bridal Ltd Terms Of Business - Prom/evening wear

Prom dresses/evening wear require a 50% deposit at the time of ordering.

Once ordered, the dress cannot be cancelled or exchanged.

You will be notified when your dress arrives in store. You are required to retry, collect and pay for the dress within 2

weeks of this notification (unless previously agreed) otherwise a storage charge (£10 per week) will be added to your bill.

We will order your chosen dress from the individual designer’s size chart which is closest to your measurements, taken at the

time of ordering and documented on this form. Your dress has to fit the biggest part of your body, so alterations may be

needed for a perfect fit.

Fifi Bridal Ltd will not be held responsible for any changes to your body size/shape between your order & the delivery

of your dress.

When an order is placed with any of our designers we are given a delivery guidance date, this date may be subject to change

at the designer’s discretion and as such Fifi Bridal Ltd cannot be held responsible for any variation in the delivery date.

Alterations – you are buying a dress NOT the alterations service.

Alterations may be available (depending on our current workload) at an additional cost.

If we are unable to offer you this service, we can supply you with a list of local seamstresses however we do not accept any

responsibility for their services or workmanship.

Dresses are ordered into store specifically to your requirements, style, colour and size.

Deposits and any further payments made are non-refundable and non-transferable as dresses cannot be returned to our

suppliers.

Due to the nature of our business we do NOT offer refunds under any circumstances.

The balance must be paid even if your event is cancelled.

All sale/sample dresses are sold as seen and are non-refundable, non-transferable and are non-returnable.

If you fail to collect your goods by the event date we will assume they are no longer wanted and will be returned to the shop floor.